Resolved
We've deployed the fix and web chat should be working again.
Identified
We have a fix in place and are in the process of rolling it out to all customers.
Identified
We're aware of an issue causing 'Ask Granola' to currently return no results when using it in a browser. Using this within the Granola app should still work as expected, and this will only affect shared notes viewed in a webpage. We're working on a fix at the moment - thanks for bearing with us!