Failure to enhance notes & viewing old notes failing
Resolved

We are confident this incident is resolved, and have put in place longer term mitigations to reduce the chance of it happening again.

Fri, May 2, 2025, 05:04 PM
(3 weeks ago)
·
Affected components

No components marked as affected

Updates

Resolved

We are confident this incident is resolved, and have put in place longer term mitigations to reduce the chance of it happening again.

Fri, May 2, 2025, 05:04 PM

Monitoring

We've resolved the database outage causing this and believe things are up and running. We're monitoring closely - thanks for bearing with us while we fixed this.

Fri, May 2, 2025, 04:13 PM(50 minutes earlier)

Investigating

We're experiencing an outage impacting note generation and viewing old notes. We're investigating urgently - apologies for the inconvenience.

Fri, May 2, 2025, 03:23 PM(50 minutes earlier)