Granola

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Granola services down for some users
Resolved·Partial outage

All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at help.granola.ai.

Thu, Jul 16, 2026, 10:54 AM
(2 months ago)
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Affected components
Jul 16, 2026, 08:19 AM
10:54 AM
Desktop App
Mobile App
Updates

Resolved

All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at help.granola.ai.

Thu, Jul 16, 2026, 10:54 AM

Monitoring

We're beginning to see slow signs of recovery - logins are succeeding again and other features in the app should begin to start working.

Thu, Jul 16, 2026, 10:14 AM(40 minutes earlier)

Identified

A third-party service we use for logins and authorization is currently experiencing an outage. This is affecting all new logins to Granola, and some currently-logged-in users may experience degraded app functionality, such as notes not loading or Chat queries not working.

We're investigating mitigations urgently and our auth provider are also working on the issue - you can follow for updates here: https://status.workos.com/incidents/b52fkqjzcl20

Thu, Jul 16, 2026, 08:36 AM(1 hour earlier)

Investigating

We're receiving reports that login pages for Granola are not loading. At the moment this looks like an outage of our third-party auth provider - we've escalated to them and are investigating any mitigations.

Thu, Jul 16, 2026, 08:19 AM(16 minutes earlier)