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History

Jan 2026-Apr 2026
April
08
Wed
Speaker identification/separation is not working for some iOS transcripts
8:45 PM

We're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved!

March
30
Mon
Generating AI summaries on Granola desktop is not working
12:24 PM

We've rolled back the change that caused this outage, and AI summaries are now working again - sorry for the blip!

25
Wed
Phone calls not connecting on Granola iOS
8:38 PM

Phone calls are working as normal on our iOS app - apologies for the disruption!

10
Tue
Granola Chat down
4:38 PM

We've fixed the earlier outage - apologies for the disruption. Get in touch via help.granola.ai if you're still having issues!

Claude unable to connect to Granola MCP
3:55 PM

Apologies for the disruption to MCP with Claude, we've worked through these with the Claude team and it looks like we're back up and running. If you're having issues, please follow the troubleshooting steps here: https://docs.granola.ai/help-center/sharing/integrations/mcp#granola-mcp

February
04
Wed
Desktop transcription failure rates higher than normal
10:13 PM

We've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after updating, get in touch at hey@granola.so.

January
No incidents reported
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